When Powers unite

Torquex has identified, and partners with a range of leading and innovative technologies
and companies to delivery its  global Customer Engagement Solutions:

Torquex CR-X Engine

Torquex CR-X engine powers the Torquex range of products.  It is capable of processing over 100,000 mixed format records per second, per core.

CR-X is recognized as the world’s fastest data integration engine, is easily scalable and guarantees real-time access to information providing insights most relevant to your business.

Business Transformation and migration to digitalised solutions often require data integration across multiple platforms but by using Torquex CR-X, the complexity and effort to collect data, cleanse it, correct it and move it to its ultimate destination is diminished. The extreme speed associated with CR-X allows the data collection, migration and integration to happen in minutes rather than hours.

In addition, CR-X has a rapid development environment with an integrated business rules engine. This means fast set up for new and changing integration demands. CR-X runs on low cost, lower power commodity hardware.

Other benefits of the CR-X engine include:

Data Migration

Torquex CR-X migration capability allows reduced time, risk and cost of moving to new applications. This is achieved by exploiting CR-X’s flexible, code-free, high-performance, format-conversion features.

During the migration of major system functionality from one platform to another, many challenging data transfer and synchronization activities must take place many of which have critical time windows.Torquex CR-X provides a unified approach to provide wide-ranging migration support services within a single, easy-to-configure, small-footprint package.

Database Connectivity

The overlapping capability of CR-X and RDBMS architectures offers opportunities for hybrid solutions. CR-X actively supports interoperability with compliant Relational Data Base structures through native JDBC/ODBC connectors which perform selective record extracts. In addition, CR-X provides direct RDBMS table connectivity for input and output, as well as dynamic access to reference data.

CR-X in Web Services Context

A CR-X ‘project’ can consist of any number of autonomous applications or ‘tasks’. These tasks can be independently scheduled and can be connected via synchronous or asynchronous connectors. CR-X input and output can be connected to Web URLs to respond asynchronously and high speed to particular messages. XML interfacing can either be via detailed data dictionary configuration or via pre-built HTML / XML adaptors.

CR-X Application Flexibility

The breadth of CR-X solutions can be demonstrated by efficient emulation of traditional COBOL procedural record processing as well as Web service-oriented architecture (SOA).

Interactive Intelligence

Vision – To transform the way organizations engage the world.

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.


The following is a summary of the Interactive Intelligence cloud and on-premises solutions:

  • PureCloud℠ platform (microservice cloud) — Cloud services for customer engagement, unified communications and collaboration delivered from the company’s next-generation PureCloud℠ platform.
  • Communications as a Service (single-tenant cloud) – Cloud services for customer engagement, unified communications, business process automation, and multiple verticals delivered from the company’s CaaS platform. Offered as orderable components.
  • On-premises software – Software products for customer engagement, unified communications, business process automation, and various verticals. Offered as orderable components.

Torquex is a Global Alliance Partner of Interactive Intelligence and we have integrated Torquex product portfolio with ININ Product Portfolio.



Vision – Surfacing the data in spoken information

Voice communications are the richest, most authentic and truly massive source of actionable information. The only problem is that it is spoken, mostly conversational and private, making it extremely difficult to work with compared to how text information has been harnessed using big data analytics. VoiceBase’s Big VoiceTM vision dedicates our company to making it possible to accurately transcribe, detect and understand intent from what was said.

VoiceBase named Top 20 Fastest Growing Big Data Companies on March 24, 2016

We’re excited to share that The Silicon Review has named VoiceBase as one of the 20 Fastest Growing Big Data Companies of 2016! The term “big data” has evolved in a big way since it was first deemed an industry buzzword in 2012.

Torquex is a reseller of Voice Base here in Australia and New Zealand. We have integrated Voice Base Speech Analytics solution into our Products and are able to provide both speech and text analytics as capabilities as a hosted SAAS model.



Qlik® is a leader in the visual analytics market. Their Vision and focus “ is to amplify human intelligence”.

Company Overview

Qlik® delivers intuitive platform solutions for self-service data visualization, guided analytics applications, embedded analytics and reporting to approximately 35,000 customers worldwide. Companies of all sizes, across all industries and geographies, use Qlik solutions to visualize and explore information, generate insight and make better decisions. At Qlik, we optimize Business Intelligence (BI) by harnessing the collective intelligence of people across an organization. We focus on empowering people—by enabling everyone in an organization to see the whole story that lives within their data.

Torquex utilises QLIK as a visualisation tool for Torquex Products.